Free COVID Test Kits Questions and Answers


GCPL Distributes FREE Abbott BinaxNOW Rapid, At-home, COVID-19 Test Kits


Through a partnership with the Ohio Department of Health, COVID-19 Test Kits are available at all GCPL branches via Contact-Free service.

What is the BinaxNOW rapid at-home test?

Abbott’s BinaxNOW is an easy-to-use antigen test that detects the virus when people are most infectious. People perform the tests at home and digital health solutions provider eMed™ delivers results to the user through the NAVICA™ app in 15 minutes.

 Why is the library giving away free COVID-19 test kits?

GCPL is partnering with the Ohio Department of Health (ODH) to make these rapid testing kits widely available. The test kits combined with the telehealth solutions provided by eMed™ provide access to testing for those who may not be able to get traditional testing because of work hours, mobility or transportation issues, or caregiving responsibilities.

How many test kits can customers get at a time?

The Ohio Department of Health purchased two million kits and wants the tests to be widely available. Currently, the limit is 2 tests per person.

What do people need for the tests?

  • Internet access, a computer with a webcam
  • NAVICA account
  • A mobile device to see results

The NAVICA app can be downloaded free from the App Store for Apple devices and the Google Play Store for Android devices. After downloading the app, you enter some basic information. The whole process takes about two minutes. Test results are returned in the app and are available for 7 days. Individuals without a smartphone must call eMed customer support at 844-943-0753 to get their results.

Users can create managed profiles for children or other dependent family members. The managed profile can only be created in the app.

What if people need help with the tests?

Customers with questions about taking the test should contact eMed support at 844- 943-0753. Questions about test results should be directed to their health care providers.

Does the library report any information about customers who request the test kits?

No. The Library does not collect any personal information and only reports the number of test kits we distribute.

 Please note that the library’s safety protocols remain unchanged. We ask people who aren’t feeling well or have COVID-19 symptoms to wait until they are feeling better to visit.